FAQs for Corporate Scent Workshops

Frequently Asked Questions

1. How do we book a corporate scent workshop?
Booking your workshop is simple and seamless:

  • Contact us at char@concretegardencandles.com or schedule a discovery call.
  • Choose your experience — Standard, Premium, or Luxe.
  • Confirm your group size and whether the workshop will be in-person or virtual.
  • We handle all materials, setup, and guided instruction.
  • Once your date is secured and the deposit is received, we’ll prepare everything for your session. Your team will enjoy a creative, wellness-focused experience designed to restore and reconnect.

2. How far in advance should we book?
For Standard experiences, we recommend booking at least 1–2 weeks in advance. For Premium, Luxe, or customized workshops, please allow 3–4 weeks for sourcing, packaging, and planning.

3. Can we host this in our office space?
Yes! We specialize in on-site corporate workshops and are happy to bring the experience directly to your office, retreat, or off-site venue. If an on-site location is unavailable, we can coordinate an external venue for an additional fee.

4. Do you accommodate dietary restrictions if refreshments are served?
We do not provide food or beverages as part of the candle-making experience. If refreshments are desired, we recommend working with an external vendor or your internal team.

5. Are fragrance-free options available?
Absolutely. While we offer a curated selection of fragrance oils, participants may opt to create unscented candles if they have sensitivities or allergies. We ensure a safe and inclusive experience for all guests.

6. Do you travel outside of New York City?
Yes — we offer regional and national travel on a case-by-case basis. Please contact us with your location and event details to explore availability and travel logistics.

7. What payment methods do you accept?
We accept Visa, MasterCard, American Express, ACH bank transfers, and major digital payment platforms including Venmo and Cash App. Invoicing is available for corporate clients upon request.

8. What are the payment terms when booking?
A 50% deposit is required at the time of booking to reserve your date. The remaining balance is due on or before the day of your scheduled event. Payment schedules for large-scale or custom activations can be arranged as needed.

9. What is your cancellation and rescheduling policy?
We do not offer cancellations or refunds after booking. However, you may reschedule your workshop for a future date, pending availability. To make changes to your scheduled event, please reach out to char@concretegardencandles.com.

10. Is there a minimum or maximum group size for workshops?
We do not have strict minimum or maximum group sizes.

  • For teams of 10 or fewer, discounted pricing is available — please contact us for details.

  • For larger groups, we ask that you provide a realistic participant estimate so we can scale our staffing and materials to ensure a smooth and engaging experience for everyone.

11. Can we host a hybrid workshop with both in-person and virtual participants?
Yes — we can accommodate hybrid experiences for teams with both in-office and remote attendees. These sessions are coordinated on a case-by-case basis to ensure seamless delivery and shipping of materials. Please reach out to char@concretegardencandles.com to start the planning process.